super percent is calculating incorrectly
prior to june 30 i just manually changed it and hoped the update july 1 would fix it IT HASNT Im sick of being on hold with a human and need to process wages. I have manually checked every setting myself and it still isnt doing it right thanks19Views0likes1Comment
Running detailed reports
Hello Community, I just wondered if someone can tell me if and how to run a report on gross earnings excluding any O/T, bonuses or super? If someone can direct me how to find the correct report, I can then fiddle around with it and make it work for me. I just always get confused on which report to begin with. Thanks so much, Ashlea156Views0likes1Comment
Employee Onboarding - SUPERANNUATION
HiMYOB, Can anyone tell me what the super options are for a employee onboarding??? I have had some very confused empolyees as me qestions and I dont know what it looks like for them. Is there a way to have an EMPLOYER suggested fund for those that are looking for new superannuation funds? Thanks198Views0likes1Comment
Display issues - Adjust screen zoom or add scrolling option
Ever since MYOB added more items into the Payroll Categories > Superannuation > Superannuation Information section, I can no longer accept any changes I make. It doesn't fit on the screen and there is no option to either scroll down or adjust the zoom. This means I can't accept any changes I make. Is it possible for these options to be added? If not, some options need to be removed to allow this. Thanks, HarrySolved846Views0likes3Comments
Superannuation for staff under 18 years from July 2022
We have staff under 18 years that will still be subject to the superannuation $450 / month threshold after 1.7.22. Is there a way to have a 2nd Super Guarantee category set up just for them, that can still have the $450 threshold applied from July onwards? I need all of the contributions to show on monthly (accrual by fund summary) reports too. What is the best way to set it up so the super amounts are calculated correctly for all junior & senior staff and that does not have to manually worked out? Thanks380Views0likes1Comment
Super Payments
I note that since the change to your Super clearing House that payments are taking a long time to process. I submitted a super payment on 1/3 and is still has not been presented to the bank? It shows in the Manage Payments section as 'processing'?? Never before has it taken this long to complete. Please advise if this is a current issue and why is it taking so long.705Views0likes4Comments
Superannuation payment doubled up
Hello, Today our office admin was doing a reconcilliation of our bank account and noticed that the superannuation payment for January has been deducted twice, I dont understand how this could have happened, I assumed that it could only be processed once. Any suggestions as to why, and what do I need to do?? Thanks in anticipation. David2.1KViews0likes4CommentsSuperannuation not working out on employees payroll
Hi, I have newly set up accountright 2019.4 with only one employee in this accountright. The other accountright (same version), the employees superannuation is working perfectly. But this one company MYOB is not working out employees superannuation at all. I can not see the difference between the two MYOB so why is it not working on one but is working on the other MYOB? I have checked everything i can think of. The entitlement is ticked on the employee and the superannaution guarantee informaiton is the same on both.Solved1.2KViews0likes4CommentsSalary Sacrificed Super Mistake
Hi, I processed the pays with a mistake in one employees salary sacrificed super. I put it in as a positive value instead of a negative on their standard pay. After running the pays an ABA file was exported. Now when I look at pay super in myob there is a negative value to pay for that employee. I can see if I open the employees pay there is a reverse transaction option. Is this the best way to fix it? Reverse that employees transaction and run their pay again? Cheers, SamSolved3KViews0likes6Comments
