Hey Angela28,
It sounds like you've encountered a bit of a hiccup with the super payment. The error message "Whoops something went wrong, the superfund details are invalid" can sometimes pop up due to a few reasons. Since you've successfully paid super to Mercer Easy Super before, it might be worth double-checking the super fund details to ensure nothing has changed or been entered incorrectly.
If the problem persists, you might want to try the following steps:
- Verify the super fund details again.
- Ensure there are no recent changes to the super fund's information. You can contact the super fund for verification.
- Try processing the payment again after some time.
Best regards,
Doreen
