Lisa_BBPTrusted Cover UserJoined 9 years ago142 Posts66 LikesLikes received7 SolutionsView All Badges
ContributionsMost RecentMost LikesSolutionsRe: Unnecessary Payroll onboading emails MLComp it's in the payroll settings, drop down box No Bank Feeds No bank feeds are coming through this morning, error message "Cannot get Bank Feeds" Re: Unnecessary Payroll onboading emails JessRoots I had the same issue, go to payroll settings and there is a drop down box in employee onboarding that you need to change to Optional, ask me every time. Hope this helps. AMEX Bank Feeds Hi, just wondering if there is an issue in connecting a new bank feed, especially for AMEX Credit Card, I'm receiving the following message even after trying different browsers. SolvedRe: AMEX Bank Feeds Thank you for your reply, after contacting MYOB support via MOCA it was an issue with the back end of the file which was fixed. Re: MYOB Log on issue Hi Marley14 It seems that the wording and what you have entered are inverted ie you can't see what you're typing, keep typing your email address, password and authenticator number and you will log in. PS it threw me a little too! Re: Enhanced security measures are live - 27/11/24 (Updated messaging 05/12/24) Sometimes mine glitches and I continue without sending to ATO then go into the STP reporting and click on the payroll and send through there. Hope this helps. Re: Enhanced security measures are live - Update 20/11 *Edit 21/11/24 It's inefficient to be switching between the files for every transaction, we may as well go back to pen and paper. Re: Enhanced security measures are live - Update 20/11 *Edit 21/11/24 MYOB clearly do not understand the reason for having many different company files open at the same time, let me explain, it's called efficiency for inter-company transaction recording, by having to log in every 20-30 minutes this is called lack of efficiency and leads to poor productivity. Re: Enhanced security measures are live - Update 20/11 *Edit 21/11/24 This is the worst move that MYOB have made to date. I understand 2FA security measures however logging out after 20-30 minutes is too extreme. I work with multiple MYOB files at once and it seems that I am spending more time logging in to the file than doing actual work. This is absolute madness!