Thank you for your reply, after contacting MYOB support via MOCA it was an issue with the back end of the file which was fixed.
Hi Lisa_BBP,
Thanks for double-checking in different browsers! No current issues connecting AMEX to bank feeds here. Sometimes it’s just a sneaky browser issue, so give clearing your cache and history a go. If you need extra details, our help page Connecting an AMEX card to MYOB has all the steps for connecting your AMEX Card to bank feeds.
If the issue remains the same, make sure to reach out to our team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Ear;
Thank you for your reply, after contacting MYOB support via MOCA it was an issue with the back end of the file which was fixed.
