Flinders
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Joined 8 years ago
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Re: Returned superannuation contributions
Hi MYOB still waiting on a reply for the below - we have repaid the super but we have not been able to clear out the negative super amounts from the pay super screen - how do we clear this out and match it to the money that was returned to the bank.38Views0likes0CommentsRe: Returned superannuation contributions
Thanks Doreen thanks for the reply but I am still unsure about the final steps. Step 2 says complete a payroll showing a reversal of the super amount Step 3 says complete another payroll reprocessing this super that needs to be repaid When you then go to pay super there is a negative and positive super payment sitting there MYOB says the below - which is basically a NIL payment - this is the part i need clarification on? You can now pay and authorise these reprocessed super contributions, including the negative ones from the previous task, through Pay Super (Payroll menu > Super payments)46Views0likes0CommentsReturned superannuation contributions
Hi MYOB We have had a super payment reject and we have followed the below instructions on how to record and reprocess... all good. just a bit confused with the last step as per below saying process super as normal - if we do this then the net payment will be NIL so how does the super payment process to the super fund? https://www.myob.com/au/support/myob-business/payroll/superannuation/returned-superannuation-contributions You can now pay and authorise these reprocessed super contributions, including the negative ones from the previous task, through Pay Super (Payroll menu > Super payments)72Views0likes4CommentsChanging Inventory price
Hi MYOB I have a client that need to change about 50-60k products sell price from Inclusive of GST to Exclusive of GST. We have contact MYOB 4 times previously and the only thing that they suggested was downloading time out extender which they dont have. If we did an import of TXT file and make all files inactivate and then reimport with the correct sell item amount would this work. Any help would be greatly appreciated..Base Hourly hours linked and deducting from personal Leave
PLease ignore this has now been rectified A client payroll is all setup as Base Hourly monthly but some how one each payoll is being run the monthly hours of 164.667 is coming off the personal leave so all persoanl leave's balances are in the negative. I cannot see where this is linked in the pay items - but it is happening for each employee - any advise on how to fix this issue?250Views0likes1CommentSTP Software ID changing
HI MYOB I have a a few client that i process payroll for as a tax agent. I have noticed alot of the STP finalisation and STP reporting is being rejected due the incorrect Software ID # (ATO error code: SBR.GEN.AUTH.008) Is there a reason why this number would change - i have been lodging for numerous year with no issue for the same clients but it looks like the software id# is possibly different and I am having to contact the ATO to advise of the new ID#.. Is this a MYOB issue or an ATO issue..495Views0likes2CommentsJob Profit & Loss - Cash Basis
I am running a Job Profit & Loss reports - this is obviosuly on an accrual basis. Is there a way this can be run on a cash basis like a normal P&L? Further to this after speaking to MYOB there isnt a CASH job report. Can I do a custom payables reports showing paid date and job number? I am trying to show what supplier invoices were paid in a certain month for a certain job and compare this to the job income.. I have checked and am unable to find this. thank you519Views0likes1Comment