Tina1959
Experienced Cover User
Joined 14 years ago
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Re: wrong date format
Hi Freman, I understand what you are saying but tell me how EXACTLY the same pay run - done at EXACTLY the same time can have two different formats - employee 1 has Australian date, employee 3 has US format. And my date and location service inn Windows is correct - so there is nothing for me to change. I travel overseas extensively and use the setting to change when I am away - in fact it is set up to do it automatically, so again I must insist it is a MYOB issue - nothing else.Re: wrong date format
It has nothing to do with the Windows setting - I thought this would have been obvious as it is not happening on all payslips - only some of them despite them all being run at the same time I am not an idiot and do know how to set the correct settings in Windows - this answer is as bad as the one I get about changing the small font size on MYOB windows - the computer setting are fine - your software is not!Credit Card ABA file
We have started using a new pay provider that allows me to use a credit card to pay suppliers - I can upload an ABA file to do this but am having trouble setting it up I can change the pay from account to a credit card but I get banking information is missing. Credit cards don't have BSB and account numbers. I tried putting in a fake BSB and account number but I got a Bank Files are not created from this account message. I tried to make it a linked account but I already have an electronic payments account linked. How do I add an additional account?wrong date format
Using Account Right and have noticed that some of my employees pay slips show the correct format - eg 15/5/2024 and some show the USA format - eg 5/15/2024 - this is in the same pay run so it is not a system wide error where I can fix an incorrect date format. How can I fix this - it is fine when it is obvious there is no 15th month but not so good for months up to 12.Re: Emailing invoices
So far none of you have given me the correct answer. We deal in multiple currencies with multiple invoice formats. Before the latest upgrade when we printed or sent an email it automatically defaulted to the invoice format that was set up in the card file. Now it does not. So - what can be done to fix it as all the suggestions so far are asking me to go in and change something beofre we send which we never had to do before.Re: Has AccountRight been hacked?
Ok - we have been sending from MYOB for years - the only change is the latest upgrade. Also that would mean I have to save the file first and thenupload - so more time - the problem needs to be fixed by MYOB So appreciate the response but not a solution I want to useEmailing invoices
The last upgrade has changed all the sales invoices that are emailed to a different incorrect one . The card file is set correctly but when the sale is sent by email it is changing to a different format that uses foreign currency instead of the correct Australian curency. This has only happened since the last "upgrade" and is causing both us and our customers problems. Please advise how we fix it - I do not want to have to individually check and change every time we send an invoice See attached screen shots
