ContributionsMost RecentMost LikesSolutionsSubscription has been cancelled MYOB has cancelled our subscription with no justification or warning. Currently have been on hold for 30 minutes and unable to use our account to process payroll. Can we please have an urgent response as our entire business operation is currently disrupted. Thank you. Re: MYOB ERROR | MYOB.Huxley.API.HuxleyApplicationException Thank you Komal_S. The issue seems to have resolved today. Re: MYOB ERROR | MYOB.Huxley.API.HuxleyApplicationExceptionThank you. Changing the file to .txt has worked for this instance. However, we will need a solution to continue importing .CSV files, as it is a daily function we utilise. Could this please be looked into over the long term, it poses a great inconvenience to add the additional step of creating a tab delimited file each time we need to import data. Your assistance is greatly appreciated.Re: MYOB ERROR | MYOB.Huxley.API.HuxleyApplicationExceptionThank you for your response. I have attached the error log file.MYOB ERROR | MYOB.Huxley.API.HuxleyApplicationExceptionHi There, Have been experiencing an error with MYOB today. Currently not allowing us to import sales data and forcing a restart of MYOB. In the error log there is no specific error code, however the following is listed MYOB.Huxley.API.HuxleyApplicationException. Can anyone please assist urgently. Thank you.SolvedRe: Superannuation payment not processed Thank you Melissa. The funds have not yet left our bank account. Should I just leave everything as is and it will be automatically processed? Or am I required to delete the payment and try again? Superannuation payment not processed We have a Superannuation payment for January 2022, which was put through on 17/02/2022 that still has not been processed. In the "manage payments" the status shows as "Processing Payment" No error was received, can anyone please advise what may be causing it not to be processed? Thank you. SolvedRe: Super payment refunded into bank account. No information provided. Hi Sam. Thanks for the response. It has come back from the Fund it seems. I will chase it up with them. Thank you. Super payment refunded into bank account. No information provided. A super payment for an employee was refunded into the bank account. However, no information was provided to clarify why the payment was not accepted. Is there a way to get this information so that the payment does not get rejected again? MYOB did not send an email about it. SolvedRe: Email Undeliverable | Bouncing Back | Diagnostic Code Rejected Thank you. Initially the email bounced back again. I tried again after an hour and it went through. It was just a matter of time.