ContributionsMost RecentMost LikesSolutionsIncorrect allocation of the receipt to sale invoice We have most probably all done it at one stage or another when we have a client with a few invoices with the same amount, and we have allocated a remittance to the incorrect invoice. My suggestion is: Even after the bank rec has been done. Click on the incorrect receipt and unallocate it. This will then create a credit on the customer's account. You can now allocate the credit to the correct invoices. In the history of payment, it will show that the original receipt has been unallocated and shows which invoices it has been re-allocated to. This will leave a clear trail of what has happened. Saves a lot of time in raising credits and re-doing invoices, so the correct invoices are outstanding. I use this in another accounting package, and it's excellent. Cheers Col Re: Staff unable to view timesheets in MYOB Team app As many requests are being made, this is not happening. Why? You start a conversation with MOCA, and you end up going around in circles. Years later, nothing has been done/repaired. If you plan to release monthly upgrades, how about addressing the issues that have been requested? Cheers GST on free items Hi, one of my clients has been invoiced a bond for the hire of space at a community centre. The bond is NT and is allocated to a liability account. On the same invoice, we will charge them for hire with GST. The client is required to pay $200 to secure their booking and settle their balance of the hire closer to the hire date. This could be in the following month. When I submit reports for cash, the bond of $200- NT shows as it has GST. Ignopre a/c 26010 This is the Cash BS for JULY. The bonds should be consistent with a charge of $200. When I do an accrual BS for the same period. As we are on cash, this throws my BAS report out. I have brought this error up before and had someone from MYOB call me to go through it; they were going to resolve the issue. Months and months have passed, and it has not been resolved. This is a significant error in the software and needs to be corrected before any unnecessary upgrades are done. (like not being able to email invoices) I hope this gets corrected sooner rather than later. Cheers Col Disappointed client. invoice items It would be great to have an item list so it can be placed on a blank line. We have approximately 20 items that are provided for informational purposes only. I do not want them to have the amount or tax code, so selecting the required item and moving it onto a blank line would be great and save a lot of time. Cheers Col Debtors Invoice I want to insert an item that does not show any value or quantity on an item invoice. Currently, I cut and paste the description onto an inserted blank line. Is it possible to have an item list for the inserted blank line? The information on the blank line changes between 5 items. Cheers Re: EOFY Payroll Finalisation I also have the same problem, but no one from MYOB seems to have a solution. Re: any work around for adding a deposit to an order? https://community.myob.com/discussions/bus-sales/any-work-around-for-adding-a-deposit-to-an-order/868790/replies/876393 my solution Re: any work around for adding a deposit to an order? https://community.myob.com/discussions/bus-sales/any-work-around-for-adding-a-deposit-to-an-order/868790/replies/876393 Re: any work around for adding a deposit to an order? I have come up with a solution I hope it helps you. Re: any work around for adding a deposit to an order? Hi Mike That is ok if your order becomes a sale in a short time. My S/O can be up to 12 months before they become a sale. Reconciling my deposit-held account can sometimes be frustrating, but that is what it is. What I have come up with is: 1. Create your sales order as usual. 2. Create a customer service invoice with tax as (NT) (I use the s/o no. with a C, e.g. 123C, to keep track if needed) with the deposit amount to the liability account for customer deposits. In the following line, do a (-)credit for the same amount to the bank account where the money was deposited. This will be a nil invoice. It puts the deposit into the deposits held and the banking account to be reconciled. 3. When the S/O becomes a sale. a. I use the S/O no. as the invoice no. b. Create a credit invoice for the deposit amount to Customer deposits held. Tax (NT) c. Allocate credit to the customer's invoice. The Customer Held account has two entries, DR and CR. The invoice has the correct balance after the deposit has been allocated. I hope this helps