cramptons
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Joined 13 years ago
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Re: Setting up 2FA Authentication App for Multiple Users on the same MYOB practice account
Could someone please help here please. I am the administrator and have no problem logging in, however, all the other users cannot login - as they are not receiving the authentication code to their email. There is no other way for them to login in. This has been happening since Friday, hence no work.22Views0likes1CommentRe: Secure your account with SMS two-factor authentication (2FA)
Hi Mike, I need some urgent help. I am the administrator of our account and login in with SMS code, all other users (employees) login with code to the work email, however, as of today, they are not receiving the code to their email???? I am away atm, however, I can login - remotely - with no issues. Please help, as I now have employees unable to login to MYOB, and hence no work.76Views0likes0CommentsRe: Setting up 2FA Authentication App for Multiple Users on the same MYOB practice account
I am the administrator of our MYOB account. I am away atm, however, I have no problem logging into MYOB remotely. However, the other users cannot login to MYOB, they until yesterday, logged in via a code being sent to their email address, when they attempt to login today, the code is not going to their email address. Please help - as I have numerous employees who cannot complete any work.43Views0likes2CommentsRe: Issues setting up emails to send through Outlook
Can someone please help me. I have refused to supply MYOB with all our personal details and access to our bank account, so I realise that the ability to send Invoices has been blocked by MYOB - which is an enormous inconvenience, however, when I try to send other emails - payslips, statements etc, through Outlook and not through MYOB directly, I get the following message. I have had our very experienced IT experts look into it, and they say it is definitely MYOB blocking us being able to send our emails through Outlook. Can you please advise how to fix this issue, as I do not want to send them directly from MYOB, as I then do not have access to view the emails/documents sent. 'A program is trying to send an email message on your behalf. If this is unexpected, click Deny and verify your antivirus software is up to date' (which it is!) 'For more information about email safety and how you might be able to avoid getting this warning, click HELP' (which we have done numerous times, but to no avail).. we then have to click on 'ALLOW', but this happens for every single email, which extremely time consuming when you have a 100 Statements to send out!!!! Does anyone else have this problem, and if so how did you fix it??? Any advice would be greatly appreciated.66Views0likes1Comment