EOFY Payroll Finalisation
I'm hoping someone can help. My payroll register and payroll summary reports agree. When I go to the Single Touch Payroll reporting - STP Reports Section, all the gross payments and the PAYG payments add up and agree with the two reports above. The problem is when I go to the EOFY Finalisation Section - the gross amounts and PAYG amounts differ - much lower than what they should be. I'm at a loss with what is going on?19Views0likes1CommentURGENT - How to remove an extra payment in STP for year 22/23 when not showing in payroll for the same year?
Hi, A client has somehow made an extra wage payment to an employee in the 22/23 financial year. This payment was never paid to the employee - an error on the clients part. The payment is showing in the STP report but is not showing up at all in Account Right. The 2 reports are out by this amount. How do I remove the payment from STP? so the accountant can fianlise 22/23 please?19Views0likes2CommentsRemove User
I do bookwork for a P & C Association. I was invited into their file by the previous bookkeeper who is still in there as an Administrator. I am unable to remove her nor invite a new user which will be their new accountant/auditor. I have logged in using Administrator but still can't do this. There have been so many committee members that don't use MYOB and can't help me with user names and passwords etc. Please help so I can add and remove users.5Views0likes0CommentsCannot open Company file
I have 5 company files and 3 are working fine on the latest version (2024.4). I have just updated the other 2 files to version 2024.4 and when opening the file it kicks me out of MYOB. When I go to My Library the file is there and shows the latest date updated which is the date I tried to access the files before it kicked me out. Can anyone please suggest a solution to resolve this issue? Many thanks Barry53Views0likes5CommentsAccountRight Premier V19 Serial Key Problem
We are using AccountRight Premier V19 for our company. I just installed MYOB AccountRight Premier v19 on a new PC in our company. Whenever I enter serial key after installation it says there is a problem with internet connection or server even though I am connected to the internet. What is the issue here and how can I resolve this issue? Please help.42Views0likes4CommentsCUSTOMISED INVOICE FORMS
From what I can gather you still can't copy a customised invoice form to another type of invoice - is this correct? If this is the case, MYOB do you know how long it takes to customise an invoice form that is detailed? Isn't it about time who allowed the user to copy the basic design and then use it on all types of invoices? Also the ability to use any field to customise the invoice and then to be able to bring that into the invoicing system, so you can have an item invoice with the date the item was carried out. Thanks PamRFBT employee not showing on EOFY list
Hi, I have an employee who I need to report fringe benefits for but they have not worked at all this financial year as they left our employment in June 2023. How do I get them to show on my listing in STP? Any help would be greatly appreciated. Thanks Fifitz.2Views0likes0CommentsWages paid in advance and ATO Verification report
Hi, My ATO verification report is out compared to my Payroll Activity and Payroll Register reports on desktop. It is exactly the amount of wages that have been paid in advance.... As the "wages paid in advance" are adhoc and a short term loan... they are not reportable till the wages have been earned... As per normal payroll... then the repayment is processed as a deduction to settle it... Am I missing something here? Do I just proceed with the EOY finalisation as is?5Views0likes0Comments