Payroll & STP not updating at the ATO
I have 3 pay runs that are showing on the ATO STP Portal as either $0 balance x 2 payruns Overtime components excluded x 1 payrun They are however showing as correct amounts in the MYOB EOFY finalisation report and the payruns are showing correctly in the payrun report. I was advised by MYOB to reverse and reprocess however this again did nothing. Previous instructions shown in this forum indicate you need to do an updated payrun which updates the YTD balance but i want to see the individual payruns in the report. I want the correct pays to be showing in the ATO STP, do I need to reverse and process as a NEW payrun? however this will impact previous BAS Quarter reporting. I did request support via the support chanel but have not been replied to so hoping this forum will assist. I am aware there are other similar posts but they do not actually answer the question and can no longer be replied to. Hoping you can assist so I can fix in this December quarterSolvedSingle Touch Payroll (STP) Phase 1 service is closing down
From the 27th February 2025, customers that have not migrated to STP Phase 2 will be unable to report pay runs to the ATO. To retain access to the reporting centre, STP Phase 1 customers will need to move to STP Phase 2. Customers already reporting on STP Phase 2 will not be impacted. If you are unsure, visit the reporting centre where a visual indicator will show: Reporting on STP Phase 2. STP Phase 1 customers can visit https://www.myob.com/au/support/myob-business/payroll/single-touch-payroll-reporting/getting-ready-for-stp-phase-2 to find out how they will be impacted and how to move.151Views0likes0CommentsSTP / IAS PAYG amount not matching MYOB report
ATO business portal IAS PAYG amount not matching MYOB report I accidentally ticked "Yes, report updated pay run" by mistake, instead of "No, report new pay run". This particular pay event has been recorded in MYOB and is correct, but the STP Payroll Reporting Centre has a $0 report as it was noted as a Pay Run Update. Despite correctly entering a subsequent pay event, with the next report having the correct YTD amounts, somehow the amounts have not updated so there is a mismatch with the ATO portal which has the lesser amount (without the "updated" pay run). How do I make sure that this pay event is actually picked up? Do I need to reverse the pay run and then re-enter it clicking "No, report new pay run" I entered the correct details with the IAS report, but this still doesn't match what they expect so am unsure of any repurcussions or issues to come. Thanks367Views0likes2CommentsPayroll cannot process - Cannot read property 'filter' of undefined. Please try again. If the error persists, get in touch with us. Request ID: 3d6a440d-6085-42e0-a63f-028e2713eb9b.
I am trying to process payroll, it needs to be finalised today. The following error message keeps coming up. Cannot read property 'filter' of undefined. Please try again. If the error persists, get in touch with us. Request ID: 3d6a440d-6085-42e0-a63f-028e2713eb9b. Please help!ATO Tax Refund for Sole Trader
Hello Community, Hope you are all well. Could someone help me with the correct way I should "Receive Money" for a refund my boss received this year? I want to make sure the account it is distributed to is the right one before I complete my week's reconciliation. So this is slightly time sensitive. I thank you in advance for your time and assistance. P.S. I note we have bold and underline in our Community Forum, however Myob still hasn't put this in the area where we enter invoices...Solved367Views0likes1CommentOne touch payroll and an employee who was terminated 31.10.19 and rehired 04.02.20 (same financial year)
One touch payroll and an employee who was terminated 31.10.19 and rehired 04.02.20 (same financial year) When he was rehired I removed the termination date from his MYOB card. Should I remove his termination dated from the One Touch ATO reporting as well. Will he get two 'group certificates'? According to the instructions when you put a termination date in the box it removes his records. What else happens beind the scenes?Solved1.2KViews0likes5CommentsBAS entry and ATO repayments
We owe the ATO and are paying it off every month. The statement I just received has the fuel tax credit as a credit into the account, therefore reducing our overall debt with them. I've started a liablity account called 'payments to the ATO' to keep track of the repayments and interest. My question is...how do I record the fuel tax credit and possibly the pay as you go tax withheld and gst as debits into this account. I appreciate your response. Thank you.Solved2.1KViews0likes3Comments