MYOB Announcements Update - Feb 2026
Hello everyone, We hope you’ve had a great start to the new year! Following the announcements we shared last December in relation to an improved My Account experience, a new look bill, and updated account payments and processing (you can revisit the details for SMEs here and Partners here), we wanted to provide a brief update on what’s next. We’re excited to let you know that we’re now beginning to transition customers to our new and improved experiences. These updates are designed based on your valuable feedback to make MYOB more intuitive, and aligned with how you work. What This Means for You Over the coming weeks and months, you might notice some changes as we gradually roll out these enhancements. There may be a minimal period of downtime, and you can monitor this on our status hub - https://status.myob.com. Our goal is to make this shift as seamless as possible. In most cases, these updates will happen automatically, bringing you the latest features and improvements with minimal disruption. We’re Here to Help Your experience is our priority. If you have any questions, encounter an issue, or simply want to learn more about what’s changing for you, our support team is ready to assist. Here’s how to get in touch: Preferred & Fastest Option: Log in to myaccount.myob.com to create a support ticket or start a live chat with our team. All Contact Methods: For a full list of ways to reach us, please visit myob.com/contactus. We appreciate you being on this journey with us as we build a better MYOB together. We believe these improvements will help you save time, reduce complexity, and achieve even more with our platform. Thank you for your continued trust and partnership.
AccountRight monthly version release information
Hi Everyone MYOB AccountRight version 2026.1 was successfully released on February 11th 2026. AccountRight updates are typically made available around the middle of every month. These do include improvements and fixes. Users can see what is included in each update through our dedicated AccountRight Release Help Article. When an update is made available AccountRight PC Edition users would be automatically updated to the latest release of AccountRight. You'll be prompted to restart AccountRight to complete the update. If you're using AccountRight Server Edition, the update will download and install automatically. Customers using the following version must update their software by the listed date to continue accessing their online company file. We do recommend updating to the latest version of the software - more information on AccountRight releases can be found on AccountRight Release. Decommission of AccountRight 2025.11 If you use You won't be able to open online files after AccountRight 2025.11 24th February 2026** ** All dates are indicative only and subject to change. To give you the best possible performance from AccountRight, we only keep the most recent version in the cloud. This does mean that as new releases become available, you may need to update your software to keep working smoothly. How do I update to the latest version? The majority of users will receive automatic updates with every release - when an update's available, you'll be prompted to restart AccountRight to install the update. However, the guide to ensure you are on the latest version is available on Getting the latest version. Will I still be able to open my offline file(s) after the date? Decommissioning only impacts online file access, you can still continue to use your company file after the scheduled date of decommissioning offline (locally or your local network). What if I need more help? Check out our help article, Installation troubleshooting, if you encounter any issues when trying to install the update, or alternatively feel free to start a new post so the MYOB Community can assist.Finding transactions just got easier
The “Transactions” tab in Find transactions now makes searching simple and clearer results at a glance – so you can get in, find what you need, and move on. With new filters and richer results, it’s quicker to spot the right transaction and spend less time searching (or second-guessing). With this update, you can now: narrow searches with new filters: transaction type, contact and category find the right transaction easier with more context at a glance spend less time searching and troubleshooting transactions See it in action >> https://app.myob.com/?dl=transactionListNew Changes to Super - Made Super Easy
Hi there, The new Payday Super legislation will require employers to pay Superannuation Guarantee (SG) contributions at the same time as salary and wages from 1 July 2026. Contributions must reach an employee’s super fund within seven business days of payday. The good news: if you’re using MYOB Pay Super with your payroll, you’re already set. Pay Super lets you make super payments directly from MYOB as often as you like (including each pay run), so you can meet the payday super timing without changing your current process. It’s included with your MYOB subscription and is compliant with ATO SuperStream requirements. What you need to do Keep processing your pays in MYOB as usual. If you’re already paying super via Pay Super with each pay run, you’re all set. If you currently pay super quarterly, you’ll simply need to start paying it alongside your pay runs — and you’ll automatically meet the new timing requirements when Payday Super begins. Not using Pay Super? Turn on Pay Super Go to the Payroll command centre and click Pay Superannuation if you're using AccountRight desktop. MYOB Business or browser users can head to the Payroll menu and select Super Payments. Click Sign up and follow the prompts. We’ll verify your bank account with a 1 cent deposit and an SMS code for secure authorisation. Assign your Pay Super payment authoriser(s) so approvals are in place before your first payment. Process payroll as usual and use MYOB to pay super each pay run, and meet the Payday Super timing from 1 July 2026. Learn more If you’d like to double-check your Pay Super setup or payment authorisers, you can review your settings any time in MYOB. To learn more about Payday Super, read our guide. If you have questions about Payday super or Pay Super, you can find answers or ask your questions here in the community forum. For AccountRight / Desktop > ask here For MYOB Business / Browser > ask hereBNZ bank feed disconnections
Update 27/08 Hi all, today the BNZ bank feeds have been disconnected as per our previous announcements. For any customers who did not reconnect their bank feeds prior to today, you will now need to set it up again. Check out the instructions herefor how to set it up. Update 19/08 There's one week to go, MYOB will be sending more communications to customers today to alert them to reconnect. If these steps below are not taken before the automatic disconnection on the 27th August, then customers will need to set up their bank feeds again as a new connection and will then be required to reconcile between the old and new bank feed. To avoid any inconvenience, please reconnect now following the instructions below *FYI - Partners will receive a list of impacted files/customers by email Original post 07/08: Hey everyone. From 27 August, customers on the original BNZ bank connection will have bank feeds automatically disconnected, due to an API upgrade from BNZ. To reconnect your bank account or credit card, go to app.myob.com > Banking Hub > Click Reconnect BNZ bank accounts. For more information, check out this page! Reach out if you have any further questions. Cheers, Amanda.Secure your account with SMS two-factor authentication (2FA)
Hi everyone, We’re introducing an important security update to your MYOB login. Data security is our top priority. To add an additional layer of security and help protect your account, we’ll soon require SMS to be set up as one of your 2FA methods. Having SMS as a 2FA method will be mandatory for all customers who use MYOB Business and Connected Ledger software*. We are communicating this change to our customers in smaller groups. The first group will be receiving an email and in product message on the 18 th of August and will then have 30 days to set up SMS as a 2FA method. *Remaining customers on other software will be included soon, but can absolutely still take these steps to set up SMS 2FA now. What do I need to do? For a smooth login experience, please ensure you have an up-to-date mobile number on your account and have SMS selected as an authentication method. You don’t need to wait for the email and in product message, you can get this set up now! Follow the instructions below. How to enable SMS two-factor authentication Log into My Account at https://myaccount.myob.com Click your username in the top-right corner and choose Account security. Under Authentication, click the Add (>) button next to SMS and follow the instructions. Customers in Australia can find more detailed instructions here. Customers in New Zealand can find more detailed instructions here. Want more info? Here are some frequently asked questions. How does SMS 2FA work? Enabling SMS 2FA lets us send a one-time code to your mobile phone via text message when you log in. This extra step helps keep your account secure by making sure it’s really you trying to sign in, even if someone else knows your password. Already have SMS 2FA? We recommend setting up an additional method like an Authenticator app. That way, if you lose access to your main 2FA method, you can still log in without needing to contact MYOB. Learn more about logging in and two-factor authentication. What happens if you don’t set up SMS 2FA by the due date? To keep your account secure, we strongly encourage you to set up SMS two-factor authentication (2FA) now. It should only take a couple of minutes. If it’s not set up before the due date for your cohort, your account will be locked and you won’t be able to access your files until SMS 2FA has been enabled.Community shout outs - Quarter 3, 2025
Slightly different this month - I am putting out a quarterly review of the forum instead of monthly. (In part because I did not publish the August monthly review) There are some good signs for our community in here around new content being created, the number of views and comments some of our popular is getting and new members registering. Google AI summaries are often giving people answers without needing to visit a page, so having such strong traffic to this forum helps to show the importance of connection, either with other customers, or with MYOB. We will continue to work on having more announcements, more content and more discussions to make this forum the best ever. Q3 has been busy for the forum. In part due to Australian end of financial year, but also due to our efforts to better promote the forum and its content to our customers. We had a 28% increase in visits to the forum and a 6% increase in views compared to quarter 2. On to Member and Moderator shout outs Mike_James has been as busy as ever, with 99 visits to the forum and 63 replies to discussions. We cant celebrate this enough and love to see when the community helps each other. Liz_A has been very active, visiting the forum 97 times and viewing 494 different pages (posts/discussions). Liz also made 14 replies on the forum and authored 1 solution. Thank you! MMC_Convert continue to pop in a help out as well. MYOB is partnered with MMC Convert for migration services and can help with a variety of migration/data queries, specialising in helping businesses move to MYOB from other software Princess_R is one of our star moderators. You might also see her pop up with replies across Facebook and our social media posts. Princess made a massive 172 replies and had 18 of these marked as solutions by customers. - Thank you Princess (Salamat) Our moderator team combined made 983 replies to posts, had 107 posts marked as solutions and together viewed nearly 6,000 posts. Doreen_P, Genreve_S, Isaiah_C, Shella_A, Earl_HD Finally AmandaMYOB - our Community Analyst completed an incredible task of clearing out a backlog of unmoderated posts. She has viewed 16,184 posts, made 111 replies to posts and authored 24 solutions Thank you to all of the members who are visiting, commenting, asking and answering questions or adding in ideas. What's new? New content for our members In case you missed it, check out the early access programs board at MYOB. Giving you insight into what might be coming soon to our software and giving you the opportunity to be involved Find it here MYOB launched the new MYOB Assist app in Australia which replaces both the MYOB Capture and MYOB Invoicing apps. We have a discussion board now for all apps in one place too Find it here Monthly MYOB Product manager spotlights have been running throughout 2025 Many of our members have great feedback and ideas about our products, these spotlights are a great opportunity to get to know the people behind the scenes and ask them questions! This month we say hello to Thiago De Siqueira – Product Manager for MYOB Practice Management/Compliance Find it here Hot Topics – what has been driving discussion/views? The Secure invoicing upgrade continues to drive a lot of comments from the community 2 main threads here and here as well as the summary here have over 6 thousand views, 600 likes and 275 comments Clearing the AccountRight cache continues to get among the highest views with 1,659 views over the last 3 months. You can view it here The announcement about SMS 2FA has been active with 1,362 views, 92 comments and 75 likes Our regularly updates monthly AccountRight release information post also remains well engaged with 1,248 views What's next? Is there anything you would like to see on the forum? Something new, something different, something that needs to go? Please feel free to send myself of Amanda a private message to connect with feedback, or comment on this post. Cheers, Mike!Coming soon: a fresh new look for your MYOB bill
*Update on billing changes *24/11/25 We have recently reviewed customer feedback and acknowledge that receiving invoices as PDF attachments is still the most convenient format for many of our clients. To better support that preference, we will continue providing PDF invoices via email. Original post: 24/10/25 We’re giving your bill a refresh to make it clearer and easier to read. Throughout December and January, we’ll be rolling out the new look bill to all customers. What does this mean for you? One bill, one view – All charges related to your account will appear on a single, consolidated bill. Clearer itemisation – See exactly what products you’re billed for, what usage charges apply, and the billing periods they cover. Accessing your bill Each month, you’ll receive an email notification letting you know your bill is ready. You can access and download your bill directly from My Account. You will no longer be emailed a PDF invoice. Update 24/11 - PDF will still be sent You can check out a preview of the new look here.Help shape the new Find transactions experience
We’re rolling out an uplift to Find transactions in MYOB Business – focused on making it faster and easier to locate the exact record you’re looking for. Before this rolls out more broadly, we’re inviting partners to join the beta. If you or your clients spend too much time hunting for “that one transaction”, this one’s for you. 👉 Opt in to the beta and help us get this right before wider release. Please fill out this form >> MYOB Business Beta Registration: Find Transactions – Fill out formUpdate to Employee Self Onboarding settings
Hi everyone, We’re making a small change to help streamline the way new employees are set up in MYOB Business Payroll. From today, Employee Self Onboarding (ESO) will be automatically turned on by default for all MYOB Business Payroll (AU) customers — including those managed by partners. ESO is already available, and this change ensures customers get the fastest and most accurate onboarding experience without needing to switch it on themselves. What this means for you When you add a new employee, MYOB will automatically send them a secure link to enter their onboarding details. Once you approve the information, it flows straight into payroll. This default setting helps: Save time Reduce manual data entry Minimise common errors Improve accuracy for first pay Create a smoother experience for new employees You’re still in control If you’d prefer MYOB to ask each time before sending the onboarding link, you can update your ESO preference in Payroll Settings at any time. Recommended: We suggest keeping Automatic On for the best and fastest onboarding experience. You’ll also see this update communicated in-product. Learn more here Thanks, The MYOB Team
