Professional Invoices crashing in MYOB Accounting 2024.11
Hi folks, I am trying to enter a professional invoice in MYOB with a few lines (the way that I have done for many years) and the desktop app continually hangs/freezes when I try to record or OK changes to the invoice. I have already restarted the computer. I have spent over an hour and half a dozen attempts to record this. I have added one line of detail at a time and hit OK and then can't get past the 3rd or 4th line of description. Because it is a professional invoice I can't make edits on the web/browser access to the invoice online. I'd appreciate any pointers or bug fixes here.Solved
Invoices not sending
Hello, have had a really strange issue occur today. Emailed a whole load of invoices off this morning via MYOB, a large portion go to a colleague at another desk. She received the invoices with no issues yet after a few minutes the emails disappeared from her inbox. They are nowhere to be found - we checked all other email folders in her emails and they have literally disappeared (very strange) I then tried to resend the invoices but they didn't go through at all this time yet they appeared in the "sent Emails' as if they have been sent. I tried to resend a third time and again they came up on the 'Sent Emails' but they have not appeared in her inbox, it's now been several hours since we tried. Has anyone else had any issues with this? Is there an outage or issue we are not yet aware of? ThanksSolved
Syncing Invoices with another program
Hi we have an online ordering system for our customers which should then sync with myob. I have an issue with an invoice not syncing over into MYOB. Our online ordering provider is telling me it is synced on their end and to contact MYOB for further assistance.Solved14Views0likes1CommentPay now
My invoices I send say pay now and so my customer did this by clicking pay now and he paid us by PayPal myob shows this payment but my bank account hasn’t received the payment. my pay now is connected to my bsb and account number so that’s all correct. need advice pleaseSolved14Views0likes1Comment
Invoices showing in "sent emails" but "view all activity" has a blank rectangle?
Hi I've got a batch of 40 sales invoices generated on Nov 13th that all show in "sent emails" as being emailed out to clients on the 14th November (this is strange as they are sent when raised). When I go into the individual invoice in the Sales Register and click on "view all activity" its loading the page with a rectangle with an X to the top right instead of the usual info of when/what was emailed. Do I assume none of my clients received their invoices? I've already started resending them, but would like to understand what's happened to cause this. Thank youSolved
Invoicing question
Hi.. I am trying to set up my first invoice for payment. I have the items set for what we 'sell' but I need to set up a item for what we 'buy' so that the invoice balances out with the total due being the outstanding amount after the credit. For example, if we sell $10,000 worth of T-shirts to our customer and they buy $4,000 worth of shorts from us in the same week, How can i set up the invoice so that the $4,000 is credit as a purchase from us and the total due will only show as $6,000 but it will link the $4,000 to our expenses. Hopefully that made sense!Solved
Invoicing - Business name and ABN
I tried to issue my first invoice and realised my Business name is not what's displayed on the invoice and subject of the email. It's the name on my ABN ( my personal name). They are two different names and I'd like the business name to be displayed everywhere. I can't find a tab to edit these information. Also any possibility I can send the pdf to the customer as a message instead of an email? Probably a share option where I can share the invoice through the method the customer contacted me. ( Via messenger, Instagram, messages etc)Solved124Views2likes7Comments
Invoices showing in "sent emails" but "view all activity" has a blank rectangle?
Hi I've got a batch of 40 sales invoices generated on Nov 13th that all show in "sent emails" as being emailed out to clients on the 14th November (this is strange as they are sent when raised). When I go into the individual invoice in the Sales Register and click on "view all activity" its loading the page with a rectangle with an X to the top right instead of the usual info of when/what was emailed. Do I assume none of my clients received their invoices? I've already started resending them, but would like to understand what's happened to cause this. Thank you
