Invoices not sending
Hi I have recently joined myob business a month ago. I also use myob for another company with no issues. Since signing up for this one invoices will not send. It says saving and emailing but no one ever receives it and the activity log does not change. Not good for a small business starting up. Please helpCannot print or edit the invoice in MYOB (web browser)
Hi there, When I was about to print the invoice and send it to the customer, I found out that I was not able to do so as I used to do. And that is what it showed to me as the reason, whereas I do not understand what caused it since the tax amount is still 10%. Could anyone tell me why is that? Kind regards, JohnShare files to Solo (not just attach within app)
When we receive an invoice via e-mail, or whenever an invoice is in another app, it'd be great if we could share that invoice from the app it's in to Solo, rather than pulling it into Solo from file storage via the "Add receipt > Add PDF" within the expense generation screen. So tap and hold on the file or click the Share icon in the UI: To get to the Share sheet: Then be able to tap on the Solo app in the list (row) of available apps, Solo would open and offer to create a new expense (or, perhaps, attach the file to an existing expense). I just find navigating to files quicker in some file storage apps than navigating in the "Add PDF" screen which usually relies on the Files app's access to file stored in other apps/services. This is especially the case where I'm receiving files in, say Mail and not generally downloading them, or adding them to my preferred file management software (DEVONThink Pro, in my case, but it might be iCloud, or Google Drive, or OneDrive/Sharepoint) in my day-to-day use on my desktop, then want to add them to expenses in Solo later. They're available in the native Files app, but navigating can be slow or convoluted. Anyway, just a thought, hope it's clear what I mean. Thanks, SeanInvoice PDF for MYOB Solo subscription fails to add to Solo expense
Hi there, Playing around with adding receipts to expenses, and I couldn’t get the PDF I downloaded from my MYOB account to successfully add: The two pages were able to be previewed in the app, so it’s not an outright inability to recognise the content. I opened the PDF on my Mac, did a Print to PDF from the Preview app, and I was able to add that one. Very odd – must be some sort of metadata or other internal content issue. If MYOB uses a PDF-generation library they didn’t create, maybe generated PDFs from other sites using the same library will fail. If they did create their own PDF-generation library, maybe they can figure out what the incompatibility is for us completists :) Sean
Intray email not get invoices to intray
We have an email forward on our invoices email account to send email on the my myob intray email address. We have checked this in exchange message trace. Even our Myob invoice from Myob didn't get the to intray. The messages are being delivered as can be seen from the message trace. Due to this we have missed paying invoices. What steps can be taken to fix this issue ?
Display an alternate business address on customer invoice
In MYOB BUSINESS PRO I have created an invoice template with a logo and I want to display the "trading/site" address which is different from the main business address. My ABN is registered to my home address, but I want my shopfront address on the invoice. The edit template in 'Sales Settings' does not have any option for an alternate address from the one set up in 'Business Settings'.
