Tag:"payslips" | MYOB Community

Forms: Pay slip - Employee Address field
MYOB (a couple of versions ago) used to include the Employee's address field in the payslip template. I am required to mail payslips to employees and am reduced to hand addressing envelopes instead of folding into window envelopes. I know many people receive their payslips via email and this is an excellent feature, however, there are still people who want/need their slips in hardcopy. Please add the employee address field back into the payslip template. "Employee name and address on pay slips"
Gail_Holmes 12 years ago Place MYOB AccountRight ideas exchange
18KViews
46likes
28Comments
Print/Email Pay slips: Allow for PDF creation
Hi, I would like to have the ability to save a pay slip as a PDF as I do not send the payslip via email to employees from the MYOB platform. All payslips are saved to my CutePDF printer and emailed at a later time. Saving to the Cute PDF printer is time comsuming and fiddly. MYOB >> please enable this as you do with reports (export to PDF). anyone else have this issue? thanks Karen "Pay Slips as PDF's"
KarenE 11 years ago Place MYOB AccountRight ideas exchange
6.9KViews
28likes
9Comments
Print/Email Pay slips: 'To be Emailed' tab as default
As most payslips are emailed these days it would be good to have the option to set the delivery method permanently to email instead of having to go through the print window every time. "Preference for Payslips"
Adica 11 years ago Place MYOB AccountRight ideas exchange
4KViews
32likes
3Comments
Entitlements not showing correctly on Payslips
Last week we upgraded to 2020.1 and then did a wages run. On one of the categories (ADO taken) it shows as negative entitlements on several of the payslips. When I look at the individual employees" entitlements it seems that the YTD figure has imported into the payslip rather than the total amount. As we have had to close our business due to COVID-19 many of our staff have elected to use their entitlements to keep them going. It would be great if we could solve this problem so that when they receive their payslip on Wednesday it shows their true entitlement and doesn't scare them by showing a negative entitlement. The less stress the better under the current circumstances. Thanks Lynda
Solved
LyndaL 5 years ago Place AccountRight: Payroll
3KViews
3likes
4Comments
myob payroll not sending payslips
just done a windows update and i am getting the below error come up when i try email payslips: i am already running as administrator and have restarted multiple times. before i tried run as administrator, i was getting error 30
Solved
Simpkin99 4 years ago Place New Zealand Payroll
1.3KViews
0likes
2Comments
payslip and invoice emails not sending
I am having issues with emails not sending again today. Had the same issue with pay slips not recieved by several employees last week, and thought this was resolved. Today only some of the payslips were able to be sent and invoice emails were not able to be sent either regardless of domain. I have employees and customers contacting me when they have not received their expected email. This is very unprofessional. Please help ASAP
Solved
Kathy2 10 months ago Place AccountRight: Payroll
339Views
1like
1Comment
Employee payslip emails bouncing
I have an employee to which I can send direct emails and get responses but his payslips from MYOB are bouncing back. We have liaised with the employee and their email address is correct and they are able to receive emails from our work emails. The below is the message that we have received: Sorry, email delivery was unsuccessful. Diagnostic-Code: smtp; 550 5.5.0 Requested action not taken: mailbox unavailable (S2017062302). I have seen other threads for this but cannot add comments as they are closed. Can someone from MYOB please check if his email has been blacklisted?
pcmcarpentry 3 years ago Place AccountRight: Payroll
328Views
0likes
1Comment
Decimals on Payslips
HI There, I am trying to customise our payslips. when doing a new payslip away from the default the decimal places in $ symbol go beyond 2 decimal points, and the $ symbol is removed. As this can work in the default template can i please have help with how to make it work in the customised payslip please.
Gio7 11 months ago Place AccountRight: Payroll
319Views
0likes
3Comments
Payslip emails not sending - possible blacklisted email addresses?
Good afternoon MYOB support, I tried sending this post under the wrong category (NZ Payroll) and it was marked as spam, so I will try here. Our payslips are randomly not sending. Each week, different employees are not receiving their payslip. There appears to be no obvious pattern to the email domains or email addresses not showing up in the Sent Emails screen. Those employees not listed in that screen are reporting that they are not receiving their emails. This has happened ever since we started our new data file in August 2023. My email address is one of those affected. Is it possible that email addresses are randomly blacklisted by MYOB each week? See the following threads for similar problems: Solved: Possible Blacklisted Email - MYOB Community Re: Emails Bouncing due to blacklisted - MYOB Community Please assist me on a one-on-one basis so that this error can be solved permanently. I prefer a phonecall or email, rather than using this site. Thank you,
Alb_Engineering 8 months ago Place AccountRight: Payroll
272Views
0likes
3Comments