account GL code greyed out in bank statement entry

Question

Hi, I'm in the Launch AO browser through Accountants Office and trying to enter a client bank statements. For some reason the Account code is greyed out and won't allow me to enter anything. It's coming up with "oops error" message.

Does anyone know a fix for this please?

Cheers L

mark_st · Answer

Hi Leigh,
&nbsp;
You need to set the bank account code as a Bank account.
&nbsp;
To do this, go to the account list and find the bank account code, for example code 600.
Click on the icon to expand the details on the left and click the Bank Account checkbox.

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account GL code greyed out in bank statement entry

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