Forum Discussion

leigh1975's avatar
leigh1975
6 years ago

account GL code greyed out in bank statement entry

Hi, I'm in the Launch AO browser through Accountants Office and trying to enter a client bank statements.  For some reason the Account code is greyed out and won't allow me to enter anything.  It's coming up with "oops error" message.

Does anyone know a fix for this please?

Cheers L

1 Reply

Replies have been turned off for this discussion
  • Mark_St's avatar
    Mark_St
    MYOB Staff
    6 years ago

    Hi Leigh,

     

    You need to set the bank account code as a Bank account.

     

    To do this, go to the account list and find the bank account code, for example code 600.

    Click on the icon to expand the details on the left and click the Bank Account checkbox.

FAQs

Australian Tax FAQ's (DESKTOP + ONLINE)

Hello everyone!  We've collated a list of frequently asked questions users have posted on the Forum for your convenience. Check them out below! GENERAL What do I need to do before starting a ne...

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.