Forum Discussion

KarenH3's avatar
KarenH3
Contributing User
2 years ago

ABA File for paying Creditors is being rejected

Why are my ABA files for paying Creditors being rejected by the bank, and yet the ABA file for paying Wages is still processing smoothly?  Is anyone else having this issue??

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi, KarenH3

     

    Thanks for your post.

     

    As per checking, there are no incident reports where ABA files are being rejected. Were you able to contact the bank already? To see if there are any error codes that they can provide or a reason for the rejection.

     

    Please let us know how it goes on your end.

     

    Best regards,

    Doreen

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator

      Hi, KarenH3

       

      We recently requested additional information and are awaiting your response. Kindly let us know if you still need further assistance. Don't hesitate to reach 
      out to us. We are delighted to assist you.

       

      Best regards,

      Doreen

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator

        Hi, KarenH3

         

        We hope this message finds you well. We have been awaiting additional updates from your end regarding the assistance request. As we haven't received any recent updates, we will be closing the case now. Please be assured that should you need further support, we are here to assist you promptly. Feel free to start a new post, and we'll be ready to address your concerns.

         

        Best regards,

        Doreen