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Michelle55's avatar
Michelle55
Contributing User
25 days ago

Bank Feeds Not Updating 5/5/26

I started getting issues with bank feed error message on 29/4/26 with no bank feeds coming through at all.

Then the issue was semi fixed on 1/5/26 - but the transactions for 28/4 & 29/4 did not come through but transactions for 1/5 did.

Since 1/5/26 there has been no other transactions come through when I can see in my bank account that it has been active every day.

 

Can you please advise when this issue will be fixed and all missing bank feeds will come through.

Error messages change from "Update bank feed error", No Internet connection, or "MYOB Connection Lost - so you get booted off"

 

Bit annoying when its EOM

Thank you

1 Reply

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    24 days ago

    Hi Michelle55,

     

    Thanks for laying out the timeline. that really helps. The recent issue with the bank feeds window and connection errors has been resolved, and you can also double-check that on our status hub. You can also check this link on missing bank feed transactions to see if that pulls anything through. If you’re with HSBC or CBA, there’s a reported bank feed delay listed on our Bank Feed Update post in the Community, so it’s worth keeping an eye on that too. If, after all that, you’re still missing feeds or seeing errors, it’s best to reach out to our team so they can check what seems to be happening. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

     

    Cheers,

    Doreen

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