Hi,
For the last three days the bank feeds have not been updating. Occasionally this has happened in the past, but resolves itself after 24 hrs. However, this time it has not updated. It's not all accounts, just a selection.
Is there something I can do as I will need this resolved before end of month?
Thanks
Hi LisaS1
National Australia Bank (NAB) is currently experiencing an issue resulting in some customers not receiving bankfeed transactions since the 21st of March 2023.
This will cause a delay in bankfeed transactions appearing in some customer files, we are working with NAB to resolve these issues as a priority.
Hi - I'm having the same problem with NAB Bank Feeds since 21 March. Do you suggest we import them manually via a .csv file, or will that result in doubled-up transactions once the problem is rectified?
Thanks, Sally
Once bank feed transactions are received from NAB they will be sent to your company files, as such, importing bank statements will result in duplicate bank feeds.
For updates on this please refer to our Status page.
Hi Tracey,
Just wondering if I could have an update on this please ?
Thanks.
