Forum Discussion

mpbeach's avatar
11 months ago

Bank Feeds not working

Hi, our bank feed has not worked since the 31st January.  I have cleared all cache files, signed out, shut down our computer and still nothing.  Can you please advise how to fix this.

  • Hi, mpbeach. Greetings and thank you for engaging with us here in the Community Forum. We trust you'll find it to be an excellent source of information.

     

    Could you please confirm if your bank is Heritage Bank? If so, we regret any inconvenience caused by the delay in the Heritage Bank feed. After conducting an investigation, we discovered reported delays as of January 31st. We're glad to announce that this issue has now been resolved.

     

    If your are still encountering similar issues or has further concerns, please feel free to share them with us by posting here. 

    Our team is dedicated to assisting you and ensuring a seamless experience for all our users.

     

    Please don't hesitate to post again if you require additional assistance. Thank you for your understanding and patience.

     

    Best regards, 

    Hannah