Bank feeds

HI proaccounts,

Good call checking in when the bank feed suddenly goes quiet. If your feed’s with CBA or HSBC, there’s a known delay affecting feeds dated (05/05/2026) and we’ve got updates going into this Community post: Bank Feed Update. Worth keeping an eye on that thread as the banks work through it. If you’re with a different bank, first try clicking Get bank transactions in your Bank Feeds window, then run through the checks in this help article on missing bank feed transactions: Missing bank feed transactions. If that still doesn’t bring anything through after that, the next step is for our team to check your feed from our side. You can reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account.

Regards,

Sai