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nalin2010's avatar
nalin2010
Member
4 months ago

Bank Reconciliation Not Matching Due to Overpayment in Pay Run Already Reported to ATO

Hello MYOB Community, I am having an issue reconciling a bank transaction related to a pay run in MYOB AccountRight. An employee was overpaid by $10 via bank transfer in error, and the pay run has already been finalised and reported to the ATO via STP. As a result, the bank feed amount does not match the pay run and cannot be reconciled. What is the best practice in MYOB to resolve this and reconcile the bank feed correctly without impacting STP reporting? Thank you.

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    4 months ago

    Hi nalin2010,

    Thanks for all the detail, this stuff can be a bit tricky sometimes! If the overpayment refund has been processed in the bank and you record it in AccountRight as a reversal, mirroring exactly what appears in your bank feed, you can still match these transactions during reconciliation. You'd need to record the original overpayment as it appeared in the bank. 

    For further assistance, I would recommend reaching out to our team. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl

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