Forum Discussion

Kelbel6's avatar
Kelbel6
Contributing User
2 years ago

Banking Spend Money Pop up disappears

Long time lurker, first time user :),

When I add an attachment to the spend money transaction, after hitting ok the pop up turns off and I have to repeat the process of clicking on a the spend money button again.

Only does it when I add an attachment.

Solutions?

Cheers

Mick

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi Kelbel6

    Thank you so much for your post and welcome to the Community Forum! I am sorry to hear that. I really appreciate your patience and understanding about this issue and I do apologize for the delayed response. 

    What I would suggest is to update your software to the latest version. And if the issue persists, please try Clearing the AccountRight Cache.

    Please do let me know how you go on this.
    Regards,
    Earl

    • Kelbel6's avatar
      Kelbel6
      Contributing User

      Hey Earl_HD,

      Software ran an update last week, so am assuming it is up to date.

      Deleted the cache but still having the same issue.

       

      Mick

      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator

        Hi Kelbel6 

        Thanks for confirming. I've already forwarded this to the relevant team for further investigation. I'll let you know once I have an update. I really appreciate your patience and understanding about this issue.

        Feel free to post again incase you have further more queries and one of us will be happy to help.
        Regards,
        Earl