Forum Discussion
- Tracey_HFormer Staff
Hi Mike2010
I'm sorry to see that no one has replied to you yet. The email and password needed to log into online services, such as bank feeds, are the same details you use to sign into My account. If you have forgotten your password you will need to reset your password by clicking on Forgotten your password.
The Help Article, Changing and resetting user passwords, as detailed information.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Hi Tracey, thanks for your reply but this doesn't work. The p/w to log into MYOB AccountRight does not work for our bank feeds. Mike
- Tracey_HFormer Staff
Hi Mike2010
There's a User ID and password that you use to log in to your AccountRight company file. Then there's the email address and password you use to log in to online services, including bank feeds and My account. If you need to reset the password for online services you will need to click on Forgotten your password. If that link is not working from the Bank feeds window, go to myaccount.myob.com and click on Forgotten your password.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
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