Forum Discussion

Mike2010's avatar
3 years ago

Changing password for AccountRight bank feeds

Hi, how do I change my password for AccountRight bank feeds. The 'Forgot your password?' takes me to a page that doesn't help. Thanks

 

 

  • Hi Mike2010 

     

    I'm sorry to see that no one has replied to you yet. The email and password needed to log into online services, such as bank feeds, are the same details you use to sign into My account. If you have forgotten your password you will need to reset your password by clicking on Forgotten your password.

     

    The Help Article, Changing and resetting user passwords, as detailed information.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    • Hi Tracey, thanks for your reply but this doesn't work. The p/w to log into MYOB AccountRight does not work for our bank feeds. Mike

      • Tracey_H's avatar
        Tracey_H
        Former Staff

        Hi Mike2010 

         

        There's a User ID and password that you use to log in to your AccountRight company file. Then there's the email address and password you use to log in to online services, including bank feeds and My account. If you need to reset the password for online services you will need to click on Forgotten your password. If that link is not working from the Bank feeds window, go to myaccount.myob.com and click on Forgotten your password. 

         

        Please let me know if you need further help.

         

        If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.