Electronic Payment holds negative value

Question

We&nbsp; have a negative value in the electronic payment payment register.&nbsp;Question - How do we remove this without causing any flow on effects.&nbsp;Thank you

tracey_h · Answer

Hi&nbsp;Happygirl&nbsp;
&nbsp;
Thanks for your post. The Community Forum post, Reversals in the Prepare electronic payments window, has detailed instructions to assist with this.
&nbsp;
Please let me know if you need further help.
&nbsp;
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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Electronic Payment holds negative value

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