Forum Discussion

josiezou's avatar
2 years ago

how to make bank feed after double pay and created credit notes.

Hi

 

I accidentally pay a bill twice and I have created a credit notes for future bill.

 

But what should I do for bank feed? 

 

Should I match the bill to first payment?

 

How about second one???

 

 

 

Kind regards 

 

 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi josiezou

     

    Thanks for reaching out.

     

    What I would suggest doing is matching one payment to the bank feed and then deleting the other payment. But if it's already in the credit note what we could do is refund it to the same bank account so the payment and the refund would cancel each other out in reconcile accounts screen. 

     

    Let us know if you require any further assistance with this. We're happy to help.

     

    Cheers,

    Genreve