Good Morning , I am having issue with the inbox. When i open it show correctly the intray and invoice but when i go to upload an invoice it displays a heap of old invoice that i know have been matched.
I have attached screen shots.
Hi Wellsinoz,
Thanks for sharing a screenshot of the in-tray. It's unusual that old invoices are appearing when uploading a new invoice to the In Tray. Have you tried clearing your AccountRight cache? This can sometimes resolve odd behaviors, such as the display of old documents. I've also run a script on your file to refresh the data. If old invoices are still showing up, please reach out to our support team for further assistance. You can contact them through live chat via our virtual assistant MOCA or raise a support ticket through myaccount.myob.com.
Cheers,
Princess
Unfortunately this did not work but thanks for taking the time i have put a ticket into support.
