Link Bank Account to AccountRight

Question

Hi there,I previously linked my CBA bank account to MYOB Business. However, I have since switched to using MYOB AccountRight, and I would like to connect the same bank account to my new AccountRight file. Unfortunately, I am unable to do so — it seems the bank account is still associated with the old MYOB Business file.Could you please advise how I can disconnect the bank account from MYOB Business so that I can link it to AccountRight instead?Thank you in advance for your assistance.Piyada S.

shella_a · Answer

Hi OhsushiOPH​,
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Yep, you’re not the only one, someone else asked about moving their bank account too. It’s a common one when switching over. You’ll just need to disconnect the account from MYOB Business first before hooking it up to AccountRight. Drop a support ticket via&nbsp;MyAccount, so they can dig in and get it sorted for you.
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To speed things up, please include the following details:

The current serial number of the file
Bank account or last 4 digits of credit card
The new serial number (where the feeds are moving)
The date you want the new bank feeds to start from.

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Cheers,
Shella

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Link Bank Account to AccountRight

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