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Cathyb's avatar
Cathyb
Cover User
2 years ago

Reconcile accounts calculating incorrectly

Hi 

I am having trouble with reconciling an account

The Calculated statment balance is way out 

I have put a future date in and entered the same closing statement balance that shows in the calculated statement balance so i could reset it and then undone the reconciliation but this did not work

I have gone right back to the start of the account and undone all reconciliations and then started again but this has not sorted it either.

The entries are all correct and it reconciles fine up to the 01/07/2022 then as soon as i try to reconcile after this date the calculated statement balance is incorrect

 

-- Don't worry I have sorted it now, it seems to have reset itself. 

  • HI cathyb,

     

    Thank you for your post and welcome to the Community Forum. 

     

    We are glad to know that the issue has been sorted out. This Help Article: Resolving out balance bank reconciliation has detailed information that you can use as a reference in the future. 

     

    If you need further assistance with this, please feel free to post again. We are happy to help. 

     

    Kind Regards, 

    Cel