Cathyb
2 years agoCover User
Reconcile accounts calculating incorrectly
Hi
I am having trouble with reconciling an account
The Calculated statment balance is way out
I have put a future date in and entered the same closing statement balance that shows in the calculated statement balance so i could reset it and then undone the reconciliation but this did not work
I have gone right back to the start of the account and undone all reconciliations and then started again but this has not sorted it either.
The entries are all correct and it reconciles fine up to the 01/07/2022 then as soon as i try to reconcile after this date the calculated statement balance is incorrect
-- Don't worry I have sorted it now, it seems to have reset itself.