Forum Discussion

ESMITH's avatar
2 years ago

Westpac bank feed not working 10th January 2024

Is anyone else experiencing this issue? No updates since 04/01/24.

3 Replies

  • Hi, ESMITH. Welcome to the MYOB community forum! We're here to assist you with your bank feeds issue.

     

    In order to delve deeper into this matter, we would appreciate it if you could share the last four digits of your serial number and the last four digits of the account experiencing this issue.

     

    Meanwhile, it might be beneficial to verify if there are any existing issues with your bank, as the regularity of bank feed updates can be influenced by them. Additionally, please ensure that your bank account is properly linked and configured for bank feeds in your MYOB software.

     

    We eagerly await your response to provide you with better assistance.

     

    Best regards,

    Hannah

  • EJS's avatar
    EJS
    Contributing Cover User
    2 years ago

    Thanks it has been restored. I am just noticing now that the rules set up, and automatically approving invoices for me, and I need to go check each one. Before they used to wait in the bank feed.... 

  • Thank you for letting us know that it is now restored, EJS

    Since this issue is now resolved, we will close this thread. If you will need an assistance in the future, please don't hesitate to post your inquiry.

    We are happy to help!

     

    Cheers,

    Hannah