Cloning data from one subscription to another

Hello,

Web developer here.

We are attempting to clone an AccountRight data file from one subscription to another so that we can test an integration between our staging website and the new subscription we intend to use for testing purposes. We intend to connect our staging website with the new AccountRight subscription using a third party app that will push invoices from the website to MYOB and also sync stock levels. We don't want to connect to our live file to avoid disrupting live data, as the integration is capable of creating contacts and items, hence the additional subscription and wanting to clone the data onto that subscription and test it first.

So far this is the process I have gone through using the AccountRight Windows application:

- Signed into MYOB AccountRight and selected the live file and made a backup of the company file to my PC. NOTE: The live envoronment is on the "Standard" product.

- Closed MYOB AccountRight, opened it and selected the new company file (it is on the "Plus" product). Restored the company file that I made in the previous step.

The issue I have is since restoring the backup to the new file, is that it doesn't actually restore into it, what seems to happen is it kicks all the users out of the live file and restores it there, even though I have selected the new file when doing the restore process.

How do we get this data into the new online file that is under the Plus subscription, so that we can proceed with our testing? Support advised me that the "Standard" product is a legacy product. I'm not sure if that has anything to do with it.

Thanks,

James