Forum Discussion

RoslynC's avatar
RoslynC
Cover User
3 months ago

Error 184 Duplicate Customer PO number

We have an intermittent problem with downloading two line customer service invoices.  Sometimes  part of a download will import ok, but part or all will be rejected because of duplicate POs.  Our Settings do not have a  warning for Duplicate POs, and the invoices do not have duplicate POs.  Any advice?

2 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    3 months ago

    Hey RoslynC,

     

    Bit of a strange one, especially if there aren't actually any duplicate POs. This one's best passed on to our support team on Live Chat via our virtual assistant, MOCA, so they can take a closer look at what's going on under the hood and help get it sorted.

     

    Cheers,

    Doreen