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LisaBlack2607's avatar
LisaBlack2607
Cover User
2 years ago

Error on importing items 4012

I am trying to import items into my AR file to update the name and description of some items. I have exported the item list from MYOB, changed the name and description of the items and saved them to a separate text file. I expected that if I used the exported items it should import correctly. All items have an expense account for tracking cost but I am getting error code 4012 on all of them

2 Replies

  • Hi LisaBlack2607,

     

    Thank you for your post. 

     

    I understand that you received error 4012 when you were trying to import items. Error 4012 in importing items means that you will need to specify an expense account. To better assist you with this, could you please attach the screenshot of the txt file you are importing including the 3 rows and the actual log file so we can assist you further?  

     

    Thanks, 

    Cel

     

  • Celia_B's avatar
    Celia_B
    MYOB Staff
    2 years ago

    Hi LisaBlack2607,

     

    We hope this message finds you well. We just want to check back with you regarding your concern. If you still need assistance with this, or if you have questions or concerns, please feel free to create a new post. We are happy to help.

     

    Kind Regards, 

    Cel