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Robpace's avatar
Robpace
Member
2 months ago

not all active inventory items are being displayed.

Hi MYOB Community,

I'm currently experiencing an issue with AccountRight when generating inventory reports. Specifically, when I run a report (e.g., Item List Summary) and deselect the "Show Inactive Items" option, I notice that not all active inventory items are being displayed. Some active items that should appear in the report are missing.

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 months ago

    Hi Robpace,

    Thanks for raising this. This appears unusual and likely requires a back‑end review. Please contact our team so we can investigate further.   You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl

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