Forum Discussion

Paulaosv's avatar
Paulaosv
Experienced Cover User
25 days ago

Upgrade allowing staff to access payroll report

An upgrade has occured in MYOB  Accountright that allows staff who only have access to Sales reports to go in the Web Browser and acces a new payroll report called Workers Compensation. I did a test run of this report and it provides the accurate payroll figures to staff - they can even choose the dates!! After over an hour on the phone to support they provided it was a 'glitch' and tried everything they could but finally said they can not help. They have acknowledged it is an error with a recent upgrade but nothing further can be done until it is 'maybe' addressed in another upgrade.

How do you all feel about your staff being able to put dates in and search payroll figures!!! Huge privacy and security issues MYOB - you need to sort this out now.

 

2 Replies

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    7 days ago

    Hey Paulaosv​ 

    We released this report with the intention of only users with payroll permission being able to view it. We have since made some changes to ensure visibility of this report is only for users with payroll permissions enabled.

  • Paulaosv's avatar
    Paulaosv
    Experienced Cover User
    3 days ago

    Morning Amanda

     

    I am aghast that it took 18 days to get a reply to such a serious breach of confidential data being made accessible to staff.

    It is a shame that a decent product like MYOB is being so badly managed, this is not the first data breach I have reported and had to get resolved.

    I have personally used the product 25 years and our current company for 15 years. 

    I would have thought that a company like MYOB would have adequately tested the change before releasing it. The consequences of releasing this type of information widely through a small to medium business could be devastating. 

    In my opinion the behaviour of sending out updates that are clearly unproven is both unprofessional and bordering on reckless. 

    Perhaps in MYOB's opinion it is a good thing that the customers that you show disregard for are small businesses as it’s harder for us to get compensated.