Forum Discussion

Peterwday's avatar
2 years ago

AccountRight Activation

 

MYOB you have to be joking, you do this to me every two years. I purchased this software for thousands of dollars and now you don't even have a telephone number to call. I have to submit my tax return and I cannot get into my system, please rectify this immediately. Honestly you are the worst company and soon as I unlock this system I am moving to someone else.

 

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi Peterwday 

     

    Thank you for letting us know your concern and welcome to Community Forum! My apologies for the inconvenience it may have caused and I'll be more than happy to assist you with this. May I know the exact error that you're getting when you're trying to open your company file so I can further assist you with this.

     

    I have edited and removed your serial number. Please do not add private information like serial number and ID on public posts in the future and you can share these details when a moderator reaches out to you seeking additional information. Thank you.

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi Peterwday,

     

    Thank you for your patience. Do you still need assistance with this? Please let us know if you still need help and we'll be glad to assist you.

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai