Forum Discussion

KokSeng's avatar
KokSeng
Contributing User
1 month ago
Solved

Cancellation of MYOB subscription

I would like to request the cancellation of my MYOB subscription before the end of my free trial period.

I have tried to locate the cancellation option in my account, but I was unable to find any available option other than contacting you via email. Therefore, I would appreciate your assistance in processing this cancellation as soon as possible.

  • Hi KokSeng,

     

    Sorry it’s taken this long to hear back. We’ve checked in with the manager of the team handling your cancellation case. They’ve been asked to prioritise it, so you should receive a response from them soon.

     

    Cheers,

    Doreen

12 Replies

  • KokSeng's avatar
    KokSeng
    Contributing User
    1 month ago

    Hi , may I know if there are any updates regarding the cancellation status?

  • KokSeng's avatar
    KokSeng
    Contributing User
    1 month ago

    Hi Doreen, yes, it’s been cancelled now. Thanks for your help.