Hi,
We are closing one of our Company's and I do not wish to have the support fee debited from the account any longer. Serial No is: ************* Company File ID 8. Could you please action this. I have backed everything up on this company so should the accountant need to make any adjustments this can be done on the local file.
If you can advise on this would be appreciated.
Regards
Janelle
Hi Janelle
Please raise a cancellation case via MyAccount for us to process it. You can find more information on how to raise the case here. http://help.myob.com/wiki/x/wgdMAw
Regards,
Shanika. J
Hey JANELLE
I've gone ahead and edited your post to remove any sensitive account information. For future, please refrain from posting these details to protect your personal information.
Cheers, Amanda.
Hi Shanika,
I am sorry but I cannot see anything in this to guide me as to how to cancel subcription
Regards
Janelle
Hi @JANELLE
On the link given above, please go to this section and it shows you the instructions.
You require to login to myaccount.myob.com and raise the request under contact support tab. https://myaccount.myob.com/account/support/contact-support
I hope this helps.
Regards,
Shanika. J
