Hi Team
We have sold our business and the new owner is not using myob so we are in the process of closing up myob. I have organised for it to be a the end of the month but I am interested in the "read only" facility that is available. I do not want to do a subscription as I am closing the bank accounts. Can I pay for this in advance?
Hi CassR,
Good on you for getting everything sorted as you wrap up the business. I know it can be a bit of a mission, so you're doing all the right things already. For the read-only promotion, you'll just need to pop through to our team so they can apply it for you. You can either give them a buzz on 1300 940 281 or submit a case via My Account, whichever's easier for you.
Regards,
Sai
Hi
on the 11th of November I sent a query- no reply (which is why I came on here)
Today I had a call back and we got disconnected and although he said, is this the correct number so if we get disconnected I can call back, he didn't. Feeling very frustrated with myob at the moment.
Hi CassR,
Sorry to hear that happened, we absolutely expect our team to call back if there is a disconnection. I had a quick look at your account and can see that you already got back in touch, so we will make sure that feedback is passed through and a refresher given to the team member who didn't contact you back.
Cheers,
Princess
