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Sgt73rdregt's avatar
Sgt73rdregt
Experienced Cover User
2 years ago

Conversion Date for new MYOB AccountRight Premier file

I have set up a new MYOB file and when I have finalised the FY2023 year on our exisiting file I am going enter the Trial Balance opening balances as at 01/07/23 and start using the new file. When I go into the new file to enter the pre conversion Creditors invoices and Debtors invoices I get a message saying that the conversion date is 01/07/22 and I should not enter any invoices after this date?

 

How can I change the conversion date to 01/07/23 in this new MYOB?

  • Celia_B's avatar
    Celia_B
    MYOB Staff
    2 years ago

    Hi Sgt73rdregt 

     

    Thank you for your post. 

     

    In this matter, Once a company file has been created the conversion month is not able to be changed. If you have inadvertently entered that information incorrectly, creating a company file with the required conversion month would be required. 

     

    In terms of the license, if that incorrectly set up company file has been activated on the serial number would likely need to deactivate that company file from your account. This will free up space for the new company file to be activated on the serial number. 

     

    Let me know if you need further assistance with this. I'm happy to assist you. 

     

    Regards, 

    Cel

     

    • Sgt73rdregt's avatar
      Sgt73rdregt
      Experienced Cover User
      2 years ago

      Thanks Cel, we set up this company file a while ago to test data for the new rostering system we are implementing. The cut over date is 01.07.23, given our time restraints I am just entering the opening balances etc. as we cannot go back and make any major changes to the company file as we have done a lot of work customising it.

       

      Cheers

      • Genreve_S's avatar
        Genreve_S
        MYOB Moderator
        2 years ago

        Hi Sgt73rdregt, 

         

        Thanks for the response. 

         

        As previously mentioned by Celia_B, the conversion month of the file can only be set once and there is no other option to change it. The option we have is to recreate the file completely, but since you have already done work on the file. I would suggest checking with a financial advisor on the best way to enter these opening balances.

         

        Let us know if you require any further assistance. We are happy to help. 

         

        Cheers, 

        Genreve 

  • Celia_B's avatar
    Celia_B
    MYOB Staff
    2 years ago

    HI Sgt73rdregt 

     

    Can you please send me details on your account so I can investigate on this. Please send me a Private Message. 

     

    • Serial Number 
    • Company Name 
    • Company file ID# - (help>>about MYOB)
    • Email Address

    Thanks, 

    Cel

     

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