Forum Discussion

tedsherwood's avatar
tedsherwood
Contributing User
4 years ago
Solved

Departments

The department facility has been added since I last used MYOB.  Please can somebody explain its use.  I am familiar with Jobs and Categories, so I need a clear rationale for using it as opposed to them.  Thanks.

departments
  • Steven_M's avatar
    Steven_M
    4 years ago

    Hi tedsherwood 


    The help page you are looking at was part of the AccountEdge product range*. This is functionality is not an option in the AccountRight range - where jobs or categories can be used in lieu of that functionality as has been indicated.

     

    The help articles for the AccountRight range can be found on Help.myob.com AccountRight.

     

    *Please note: The AccountEdge product range is a product that we no longer support as of April 2022.

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  • tedsherwood's avatar
    tedsherwood
    Contributing User
    4 years ago
    Is nobody able to help me with this? To where do I turn for help then? The information under Help in the product is not much help, and I can't find anything online. The Dummies book is out-of-date. Don't tell me I have to pay a MYOB expert, or do a course?
  • Komal_S's avatar
    Komal_S
    MYOB Staff
    4 years ago

    Hi tedsherwood 


    Thanks for your post. 

     

    MYOB actively monitors and moderates this forum, but this is a community driven forum and where possible, we encourage users of the community to offer their assistance. However, we do endeavour to help where we can. 

     

    In regards to your specific query regarding departments, can you please confirm which MYOB product you're using so we can advise accordingly ? 

  • tedsherwood's avatar
    tedsherwood
    Contributing User
    4 years ago

    It's under 'Account Right: Getting Started'.  Do you need more than this?

  • Komal_S's avatar
    Komal_S
    MYOB Staff
    4 years ago

    Hi tedsherwood 

    In AccountRight, departments can be assigned using categories or jobs, however, if you have seen any documentation regarding the departments being a feature already, please attach the link to that article here and we'll follow it up. 

  • Steven_M's avatar
    Steven_M
    Former Staff
    4 years ago

    Hi tedsherwood 


    The help page you are looking at was part of the AccountEdge product range*. This is functionality is not an option in the AccountRight range - where jobs or categories can be used in lieu of that functionality as has been indicated.

     

    The help articles for the AccountRight range can be found on Help.myob.com AccountRight.

     

    *Please note: The AccountEdge product range is a product that we no longer support as of April 2022.

  • tedsherwood's avatar
    tedsherwood
    Contributing User
    4 years ago

    Thank you.

    I got to the information by pressing F1 when in the product, so that's strange.  Anyway, thanks for solving.

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