Dictionary not working

I have found that i am having issues with the dictionary after this last update. can you suggest some trouble shooting as it is driving me crazzzzzy.  It seems to be the purchase and sale words mainly in the data entry screens, i am using desktop version.  As that is what we like best.

I am also having problems since the last update, with the spell check thinking every word is spelt wrong in sales and purchases. I am also using the desktop version. I cannot add words to the dictionary, nor does ignore all work. 
Help!

After last nights update dictionary problem as resurfaced...and it's picking up a spelling error for the word "sale;"  in the Journal Memo field of our invoices.  The custom dictionary is greyed out and you cannot add the word .

Hi katie9,

Thanks for your post, and welcome to the Community Forum. I hope you find plenty of helpful information.

My apologies for the late response. I understand that you're experiencing issues with the dictionary not working after a recent update. We appreciate your patience and for reaching out. This issue might be due to a variety of factors, such as software bugs, compatibility issues with the new update, or configuration settings. We need to check this further if you're still unable to get into your dictionary. In the meantime, you could try some general troubleshooting steps like restarting your system, reinstalling the update, or checking your system's settings to ensure everything is configured correctly.

Do let me know if the issue still persists after general troubleshooting.

Kind regards,
Shella

Hi katie9,

I hope this message finds you well today. I just wanted to follow up on whether you're still having difficulties with your MYOB dictionary. If yes, please don’t hesitate to reply, as we’re always delighted to assist you further.

Kind regards,

Shella

Hi there JanetteLR

That must be frustrating! If you still can't add words to dictionary, you can check this link instead for more info.

Best regards,

Doreen

it seems to happen with each update. this is tiresome and whatever I do it doesnt fix the problem.

As above issues with every word being an error no option to add.  

Hi Albare,

If AccountRight's spell check is highlighting all words as incorrect and there's no way to add words. Try checking your computer’s language settings and folder permissions, that usually helps sort it out. You can find the steps here. If you’re still having trouble despite following the steps, consider connecting with our live chat agents through our virtual assistant, MOCA or by submitting a support case via MyAccount for further assistance.

Regards,

Shella

Hi Shella,

I did check regional settings, language and folder permissions as Windows did a major update yesterday as well.

This made no difference.

I deleted MYOB's cache files, rebooted PC and this has stopped the Custom dictionary problem,....can't say if this was the reason for a solution....