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ShonaK2's avatar
12 days ago

STP update event didnt work?

Hi all, we had two payruns rejected by ATO because employee didn't do his onboarding correctly. After we fixed the problem and did more payruns, one of the rejected runs was updated but not the other. I have done another update event, but when we go into ATO portal to do quarterly reporting, the PAYG amount prefilled in the portal is wrong. Update event did not fix this. Do we change the amount manually in the ATO portal, or pay the amount prefilled and see if it corrects next quarter?

  • Hi ShonaK2 

    Take care! - Pre-fill is just that - Pre-fill. Always use the correct figures when reporting to the ATO, despite what pre-fill might show. Suggest you take a read of this article STP-How it Works.

     

    Regards

    Gavin

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Hi all, we had two payruns rejected by ATO because employee didn't do his onboarding correctly. After we fixed the problem and did more payruns, one of the rejected runs was updated but not the other. I have done another update event, but when we go into ATO portal to do quarterly reporting, the PAYG amount prefilled in the portal is wrong. Update event did not fix this. Do we change the amount manually in the ATO portal, or pay the amount prefilled and see if it corrects next quarter?

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Hi all, we had two payruns rejected by ATO because employee didn't do his onboarding correctly. After we fixed the problem and did more payruns, one of the rejected runs was updated but not the other. I have done another update event, but when we go into ATO portal to do quarterly reporting, the PAYG amount prefilled in the portal is wrong. Update event did not fix this. Do we change the amount manually in the ATO portal, or pay the amount prefilled and see if it corrects next quarter?

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STP update event didnt work?","moderationData":{"__ref":"ModerationData:moderation_data:885353"},"body":"

Hi ShonaK2 

Take care! - Pre-fill is just that - Pre-fill. Always use the correct figures when reporting to the ATO, despite what pre-fill might show. Suggest you take a read of this article STP-How it Works.

 

Regards

Gavin

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