how many days since your last backup ????
have I missed something..
while I do a backup after everyttime I use Account Right ... I am now at 750 days since my last backup ??
so when will this get fixed !???
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Thank you for the post and welcome to Community Forum! This issue has been raised and our development team are working to resolve this as quickly as possible. But no worries, because after you made a backup, it will be saved to the latest back up date.
Please let me know if you need further help.
Kind regards,
Sai
It's frustrating trying to explain to owners that "all is Backed Up" when they keep getting the same thing all the time. We are now at 1179 days :(
MYOB have been "working on this" since 2021.
Hi Isaiah C,
Yes, am currently running latest version.
Product: AccountRight Premier AU 2023.8.0
Build: 2023.8.1.2
I also work on another version (another business) which is running the latest version and is also in the 1000's
Hi Bianca7
MYOB still have not bothered to fix this. The only way to change this is to make a backup of the online file. Restore locally. Make a backup of the local file, then restore that online. This effectively replaces the online file with itself, however as the last backup was done locally, the 'last backup' date will be updated. Delete or rename local copies to avoid file mix up.
Regards
Gavin
Hi Bianca7,
Thank you for the response and for the information. This is something that our development team is still working on. I'll be forwarding this information to the relevant team and my apologies again for the inconvenience it may have caused.
Please let me know if you need further help.
Kind regards,
Sai
