Forum Discussion

bbinfrared2645's avatar
2 years ago

how many days since your last backup ????

have I missed something..

while I do a backup after everyttime I use Account Right ... I am now at 750 days since my last backup ??

 

so when will this get fixed !???

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi bbinfrared2645 

     

    Thank you for the post and welcome to Community Forum! This issue has been raised and our development team are working to resolve this as quickly as possible. But no worries, because after you made a backup, it will be saved to the latest back up date.

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

  • It's frustrating trying to explain to owners that "all is Backed Up" when they keep getting the same thing all the time.  We are now at 1179 days :(

    MYOB have been "working on this" since 2021.

    • Isaiah_C's avatar
      Isaiah_C
      MYOB Moderator

      Hi Bianca7,

       

      Thank you for the post and welcome to the Community Forum! I appreciate you letting us know your concern and I do apologize if you're still experiencing this issue. Is your AccountRight updated to the latest version?

       

       

       

      Please let me know if you need further help.

       

      Kind regards,

      Sai

      • Bianca7's avatar
        Bianca7

        Hi Isaiah C,

         

        Yes, am currently running latest version.

        Product:   AccountRight Premier AU 2023.8.0

        Build:       2023.8.1.2

         

         

        I also work on another version (another business) which is running the latest version and is also in the 1000's

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