I AM FED UP AT THE POOR SUPPORT BEING RECEIVBED FROM MYOB. IS THERE A WAY TO PURCHASE STANDALONE SOFTWARE THAT I CAN UTILISE ON MY OWN AND NOT HAVE TO RELY ON A SUPPORT PERSON. THIS SUBSCRIPTION BASED SYSTEM SUCKS
Sorry to hear about your experience with our support. I can understand your frustration and need for standalone software. However, MYOB has transitioned to a subscription-based model, and we no longer sell perpetual (owned) licenses for our software. If you have concerns that you would like to discuss further, please send us a private message with more details. We're here to help address any issues you're experiencing.
Feel free to get in touch if you need more help!
Cheers,
Princess
so on a subscription based system, why are we not able to get a file containing the data for archiving purposes?
Hi DJLProperty_Mgt,
In MYOB Business, you can't manually back up a file, but don't worry! Since it's an online file, MYOB automatically backs up your data weekly and keeps it for six months. This is different from MYOB AccountRight, where you can back up your file manually. If you want to chat more about our products, feel free to reach out to our sales team—they can give you all the details about what we offer.
Cheers,
Princess
well we require the myob business file so that we can continue having our data we paid for in the past and use it in AccountRight. we should not have to resort to looking through pdf files when we have an accounting software from myob and have been using myob all along
