3 years ago
Issue with Letter templates
Hi I wonder if anyone can help. One of our users is having an issue with generating Letters / templates through Microsoft Word.
Process >>
Select a Card File (client) > select Letter (create a personalised letter using Microsoft Word) > select relevant letter from the list and the below error message appears.
"This feature requires Microsoft Word. A compatible version was not found on this computer"
We are running Microsoft Word 365 on all computers - only 1 computer / user is having this issue.
This issue seemed to come about following a MYOB update.
Many thanks
Deb