it seems like WIN11 22H2 update, was a major one, all settings reset to default. I am currently unable to export to Excel 2016 Home and office since this update from AR MYOB 22.11 there was a message to say that the Windows language was updated, so I did a reboot, still no functional change.

Hello AAW12 If you are unable to export to excel from your AccountRight, we generally see a reinstall of the AccountRight software resolve this issue. Doing this reconnects AccountRight to the windows components which will allow you to export to Excel. I would also suggest when going to reinstall that you right-click on the installer and choose to run as administrator. If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.

No an uninstall of MYOB 22.11, restart then reinstall of MYOB 22.11, did not allow reports to be exported to Excel 2016.it all worked fine, until I installed the WIN11 22H2 update 24/01/2023 there is a new 2023-01 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5022360) to download I will try that, and test exporting to exel from MYOB

No the additional update didnt not fix the issue of exporting reports to Excel, I tested exporting to PDF and CSV, they worked, just not Excel. :-(

Hello AAW12 Generally, AccountRight sends the data straight to Excel via .NET Framework, if there is nothing happening when trying to export to Excel means that the direct link is either non-existent or became broken. To repair the .NET Framework you can follow these steps: On your keyboard, press Windows+R to open the Run window. Type Control Panel, then select OK. Select Uninstall a Program, then Turn Windows features on or off. Verify that .NET Framework 4.5 or later (4.7) is enabled. If the box for .NET Framework 4.5 or later is not enabled (not filled in), enable it by clicking the box.Select OK, then reboot the computer. If .NET Framework 4.5 or later is already enabled, repair .NET Framework by clearing the box and rebooting the computer.After the reboot, re-enable .NET Framework and reboot the computer again. Verify that .NET Framework 3.5 SP1 is enabled. If the box for .NET Framework 3.5 SP1 is not enabled (not filled in), enable it by clicking the box. Select OK,then reboot the computer. If .NET Framework 3.5 SP1 is already enabled, repair .NET framework by clearing the box and rebooting the computer.After the reboot, re-enable .NET framework and reboot the computer again. Please note that if the box is blank or you get an error activating a component, you will need to contact an IT professional, as this is a Microsoft component that interacts with the operating system, not just AccountRight.

thank you for that option, followed for many tedius enable and disables and reboots! Win11 22H2 update, actually has NET Framework 4.8 , and after disabling 3.5 it wanted to download files, which I allowed. screen shots attached for your review. No success in exporting to Excel after this latest procedure.

MYOB 22.11 after WIN11 22H2 update, wont export to excel

13 Replies

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DebLA
Contributing User
2 years ago
Not a solution, but I found that if I hit 'open in web browser' I was able to export the one report I needed to excel in that version, however not all reports are available in the web browser format.
DebLA
Contributing User
2 years ago
Hi AAW12
Update.. After doing all the things, reinstalling MYOB etc, checking the windows settings, we removed and reinstalled Office last night and today MYOB is exporting to excel!
Maybe it's the order in which you do it? As in you need to do all the fixes, reinstall MYOB and lastly reinstall Office? It's obviously not the office version as my computer was brand new with the latest office installed, and the same version was re-installed. Anyway needless to say, very happy to have this working on windows 11!
Good luck :)
Shella_A
MYOB Moderator
2 years ago
Hi DebLA

Thank you for your post. Glad to hear that issue has been fixed and now properly working on your Windows 11.

Also AAW12, please let us know how'd you go on this and if you need further help will be happy to assist.

Otherwise, if my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

Cheers,
Shella_A

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MYOB 22.11 after WIN11 22H2 update, wont export to excel

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