Forum Discussion

JohnD000's avatar
2 years ago

MYOB Account Right Premier downsizing

Hi all,

After 25 years using MYOB I'm semi retiring and downsizing my business and just keep a few long term clients. I only need one company file, no payrole would be good to still have inventory. Can i downgrade my subscription? From what ive seen online so far it looks like I haver to start again from scratch. Any guidance would be appreciated?? 

1 Reply

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi JohnD000,

     

    Thank you for your post. I'd like to extend you a warm welcome to the Community forum.

     

    If you are currently using AccountRight Premier, it's important to note that downgrading the subscription for an AccountRight Premier file isn't feasible. The file is tied to an AccountRight Premier subscription to access live services.

     

    However, if you're referring to your monthly charge, you may want to consider speaking with our phone-based team. They can guide you through the process of starting an AccountRight Plus subscription while ending the AccountRight Premier subscription.

     

    Additionally, if you're considering moving to MYOB Business Pro or MYOB Business Lite, it's important to note that these are web-based solutions and do not require any software installation. However, they may not support all the features available in AccountRight Premier. Also, if you have used inventory tracking, multi-location, and multi-currency in your current AccountRight Live Premier file, unfortunately, we cannot migrate the file to MYOB Business Pro or MYOB Business Lite.

     

    Please let me know if you require further assistance, I'm more than happy to help.

     

    Cheers,

    Princess