Forum Discussion

Captain_CJ's avatar
Captain_CJ
Contributing User
2 years ago

Our invoice from MYOB for our subscription goes to the wrong email address. How do I change this

Our invoice from MYOB for our subscription goes to the wrong email address.

How do I change this.

 

I've tried logging into my.MYOB and can see all the address details but nowhere to change the email address for where these Invoices go to?

 

Chris

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi Captain_CJ,

     

    Thank you for letting us know about your concern and welcome to the Community Forum! I'll be glad to assist you with this. To further check, please send me a Private Message containing the following:

     

    • Serial number
    • Business name
    • Your full name and email address for MYOB log in

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi Captain_CJ,

     

    Thank you for your patience. Do you still need assistance with this? Please let us know if you still need help and we'll be glad to assist you.

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai