Forum Discussion

DL111's avatar
DL111
Experienced User
25 days ago

Sending Remittance Advices

Is anyone else experiencing problems with sending remittance advices. 

  • Yes. The system is not letting you select All Suppliers only Selected.  Very frustrating 

  • Princess_R's avatar
    Princess_R
    MYOB Moderator

    Hi DL111 and NarelleJW,

     

    We're aware of an issue with sending remittances when using advanced filters, and our team is on it. I've already forwarded your post and account details to our dedicated team for investigation. Sorry for the hassle, and thanks for being patient while we sort this out.

     

    Cheers,

    MYOB

  • mcdlisa's avatar
    mcdlisa
    Experienced Cover User

    same issue here - cannot select "all suppliers"

    • Princess_R's avatar
      Princess_R
      MYOB Moderator

      Hi mcdlisa,

       

      We wanted to let you know that we're aware of this issue and have identified it as a bug. Our product team is on it and actively investigating. Another user has already posted about this, and we're keeping track of updates on that post. You can check it out here. Any new updates or resolutions will be added there. Thanks for your understanding as we work to fix this.

       

      Cheers,

      MYOB

  • cramptons's avatar
    cramptons
    Experienced Cover User

    yes, everyone is!! and has been for the past week.. frustrating.

    • Princess_R's avatar
      Princess_R
      MYOB Moderator

      Hi cramptons,

       

      We’re really sorry for the inconvenience this has caused. The issue with sending remittance advice to all suppliers in the new version 2024.10 of MYOB AccountRight has been fixed. If you see a prompt to update the software, please go ahead and do it. This update will allow you to send remittance advice to multiple suppliers again. For more info and updates, you can refer to the thread discussing this issue.

       

      Cheers,

      MYOB