Forum Discussion

VAGI's avatar
VAGI
Member
3 months ago

UPGRADE FILE ON READ ONLY-UNABLE TO CONFIRM FILE

AS per the requirement set by MYOB for UPGRADE, I've upgraded the file from Premier 19 to current Ver 21.7; and now tried to open and confirm. I still cannot able to confirm the file
Please need assistance 

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    3 months ago

    Hi VAGI,

    Thanks for giving the upgrade a go! I can see that you’ve already created a support request, and a representative has been assigned to your case already. That was the right step to take, as this matter requires further investigation.

    Regards,
    Earl

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